Money Back Guarantee

When buying from Brilliant Diamonds you can rest easy, we have everything covered!

At Brilliant Diamonds we offer a 30 day money back guarantee. So in the rare case that you don't like your item of jewellery return it to us hassle free! Just download a return form from here. If you are unsure at any point contact us and we can happily talk you through how to fill the form in.

We just ask a few things:

  • Ensure the ring returns to us in the same condition when it was dispatched
  • All documents must be returned along with the item
  • You must send it back in the same form as it was received. Whether it was royal mail or fedex.

Please note that failure to return any documents or return the ring in its correct condition can result in a charge.

Once we have received and the item has been checked your amount will be refund to your previously used method of payment. This can take from 3-8 days to show on your bank/card statement.

Return Address

International Buyers please contact us to arrange the best method of return.

Brilliant Diamonds
16 Warstone Mews
Jewellery Quarter
Birmingham
B18 6JB
Money Back Guarantee
Our registered office is:
Brilliant Diamonds
16 Warstone Mews
Jewellery Quarter
Birmingham
B18 6JB

Tel : 0121 638 0808
E : store@brilliant-diamonds.co.uk
VAT No: 824525534
Company Registration No : 5297666